Privacy Policy
This Privacy Policy describes how we collect, use, and disclose your information when you use our website and services.
Information We Collect
Information You Provide to Us
- Contact information (name, email address, phone number)
- Reservation details
- Payment information
- Special requests or preferences
- Communication history with our hotel
Information Automatically Collected
- IP address
- Browser type
- Device information
- Cookies and similar technologies
- Usage data
How We Use Your Information
We use your information to:
- Process your reservations
- Provide customer service
- Send confirmation emails and updates
- Process payments
- Comply with legal obligations
- Improve our services
- Protect against fraud
Information Sharing and Disclosure
We may share your information with:
- Service providers (booking systems, payment processors)
- Law enforcement when required by law
- Business partners (with your consent)
- Affiliated properties within our hotel group
We do not sell your personal information to third parties.
Your Rights
Under applicable laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising these rights
Children’s Privacy
We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us.
Cookies
We use cookies to improve your browsing experience. You can control cookies through your browser settings.
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page.